Hospital Services

At Sadguru Netra Chikitsalaya, ‘Excellence in Service Delivery’ is a philosophy that we practice each day across our hospital. Our eye care delivery model has already touched the lives of millions and continues to be inspired by our quest to create new eye care paradigms. We are constantly thinking beyond today’s realities, and evolving a smarter and better eye care practices for tomorrow

Quality Policy

We, at Sadguru Netra Chikitsalaya Chitrakoot

  • Are committed to deliver comprehensive eye care evidence based curative and preventive care in a holistic approach upholding the dignity of human spirit with the help of our committed professional team.
  • Will upgrade our service through continual quality improvement through effective utilization of quality management system.
  • With the satisfactory implementation of ISO-9001:2008 quality management system will ensure delivery of quality eye care service benchmarked with leading hospitals in the country.

Quality objectives

  • To deliver and sustain eye care services those are at par excellence with national standards.
  • To ensure continuous improvement of patient satisfaction levels.
  • To inculcate the right attitude and motivation to ensure obtaining the highest level of staff satisfaction.
  • To ensure optimum and effective utilization of resource including manpower and infrastructure
  • To ensure continuous growth of hospital activists with a minimum growth rate of 10% every year.

Quality Care for Every Patient

Having the eye-problem and then going to the hospital can be stressful. During those demanding times, Sadguru Netra Chikitsalaya is committed to providing clear, accurate and honest information and best quality of care to all of our patients.

Quality priorities

We prioritize quality improvement initiatives based on the positive impact the plan will have for patients and their families. We have robust monitoring and reporting systems adhering to NABH norms that influence improvement priorities. At any given time there are numerous improvement projects going on at Sadguru Netra Chikitsalaya. Our current improvement priorities include:

  • Quality improvement and patient safety plan
  • Dedicated Counselors and resources for  each unit
  • Robust Operations Management
  • Patient Satisfaction Surveys
  • Best Practices